Privacy Policy

The privacy policy of Sassy Panda (also identified as “we”, “our” and “us”) sets out how the company use the information submitted by the customers while accessing the website. We respect the privacy of our users and protect any information that you give us when surfing the website.

If we ask for any information through which you can be identified while using the website, we promise to use the information according to the privacy policy.

The privacy policy has been adopted in accordance with the applicable laws to keep you informed about the information we collect, how we collect, how we use it, and what we do to protect it.

Please note that the policies are subject to change at any time without any prior notice. In order to keep yourself updated with the new policies, we recommend checking the page periodically.

The Privacy Policy is applicable to both former and current visitors of the website and when you visit/use the website, you are accepting the terms described in the policy.

 

Information we collect from you

The privacy policy states we can learn, collect and store the personal information you submit when using the website. This information is collected to ensure a smooth and safe experience while using the different aspects of the website. It helps us deliver a customized experience including displaying content in the form of recommended products, orders, new products, and promotional offers.

The information we collect information from you may contain both “Personal Information” like username, password, name, address, telephone number and also “Non-Personal Information”.

With the help of this, we can curate and provide specific services for an enhanced user experience that not only meets your needs but also helps the third parties to work on technical, logistical, and other functionalities on our behalf.

The types of information we collect

 

Information Provided by YOU

The information you provide us for using the website is received and stored by us. Personal information like name, address, phone number, e-mail address along other contact information are submitted by you during the course of usage. In addition to that, we store other details like your bank account information, debit/credit card information, other payment details, date of birth, gender which you provide. You are allowed to opt-out from submitting certain information but that prevents you from accessing and using various important features of the website www.sassypanda.in

 

Information that is collected automatically by us

The company Sassy Panda may also collect information automatically when you interact with our website. This information is collected and stored in server logs as non-personal information which will not be used by the company to identify you personally. Information collected automatically may include but not limited to your geographic location, IP address, cookie information, browser information, device information, purchase history, and a unique identifier for your device. The information is collected and aggregated with similar information from another customer to create useful features of the website like best-selling products, products you searched for, recommendations. Moreover, the company uses this information to provide location-based services and features such as advertising, search results, personalized recommendations, and an improved shopping experience on the website.

 

Information we collect from other sources

Our third-party sources like social media sources, business partners and commercial sources may also provide us with your information which we receive and store. When you use our website through a social media platform or connect any certain service of our website to the social media service, we may collect personal information which includes but not limited to your user name, profile picture, e-mail address, and other information associated with the social media service. Every time you interact with our website or contact us through social media services, we automatically get the authorization to collect, store, use, and analyze the information for better operation of the website.

 

Cookies and shared objects, how do we use them

A cookie is a small file or an alphanumeric identifier that our website uses on the hard drive of your computer. We can store temporary or permanent cookies on your computer and the same can be used to track and understand the traffic on our website. With the help of cookies, we can identify or recognize you the next time you visit. It also helps us deliver a more personalized experience in the form of advertisements, likes, dislikes and behaviour.

It’s upon you whether you wish to accept or decline cookies. You can find additional settings on the help section of your browser to prevent accepting new cookies or deleting the existing ones. Not accepting or deleting the cookies however can limit your user experience and few features.

 

What do we do with the information we receive; do we share it?

Respecting your/customer’s privacy is the core belief of our organization. Never have we ever exploited the information we have gathered from you and sold it to third parties. We respect your privacy as it is the most important factor. The way we share our customer information has been described below, there is no other way we share the information we receive.

 

Third-party service providers 

In order to fulfil different functions of our website, we employ other companies and individuals. These functions include but not limited to orders, delivering packages, customer data, marketing assistance, search results and link. To fulfil these functions, our third-party service providers have access to information that is only needed to perform the functions. For added security, these service providers are contractually bound to not use it for any other purpose.

 

Customer information that complies with the law

In times of need, we may have to share specific customer information with government authorities/agencies for the purpose of identity verification/prevention, ongoing investigation, cyber incidents, prosecution, or offences. Moreover, information can be exchanged with other companies or organizations in order to ensure fraud protection and credit risk reduction.

 

Business Transfers

Our business in the development stage can go through many changes which included but not limited to selling/buying stores, subsidiaries, or business units. Data including but not limited to personal information may be disclosed or transferred to an acquirer or successor as a part of merger, acquisition, sale of company assets or similar transactions. A similar step can be taken in an event of insolvency, bankruptcy, or receivership. The information can be transferred to one or more third parties as our business asset.

 

When we have your consent 

Apart from the above mentioned, the information we collect from you can be shared with a third party with your consent. You will receive a notice and you can choose whether you wish the information to be shared or not.

 

Security of the information

The security of the data or information we collect from you is extremely important to us. As an organization dealing with customer information, we incorporate fail-proof security measures to keep the information safe at all times. Adequate policies, rules, and technical measures that apply with the law are incorporated to safe and protect the information from unauthorized access, disclosure, modification, and destruction including accidental loss.

However, we cannot be held accountable for any breach of security or actions taken by third parties to gather personal data. Events that are out of our reasonable control like acts of government, computer hacking, computer crashes, and breach of security may lead to loss of personal data/information.

 

Links to other websites, what about them?

In our platform, there can be various third-party advertising and links that take you to other websites. The moment you use these links to leave our platform and visit that website, we have no control over the information. Any and every information you share while visiting that website is not governed by our privacy policies, hence we cannot be responsible for the protection/privacy of such information.

 

What can you do to protect the information?

  1. You can choose to add, update, or modify your personal information on the website on a periodical basis. When you update any information, we store a copy of your previous version for keeping records.
  2. When you do not want -emails, newsletters, or messages from our end, you can get in touch with customer care and direct them to remove your contact from the list.
  3. You have the authority to choose whether or not you wish to submit your personal information or consent to the website. You can also withdraw the consent you have given previously. When you do that, you lose out on various features and advantages of the platform.

 

Have grievances with the Privacy Policies? Here’s what you can do

Any questions, suggestions, and feedback regarding the privacy policies are welcome, you can contact us at connect@sassypanda.in